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Tenant service

We are here for you.

For questions about your apartment and its management, you can reach our tenant service by phone or email. Every inquiry is recorded as a ticket and handled by the responsible department.

+49 211 909 944 9service@prohausplus.de
Call the hotlineWrite an email
  • Have your address and, if possible, your tenant number at hand.
  • Describe your concern briefly; for damage, feel free to email a photo.
  • You will receive a reply from the responsible department.
Young couple in a bright, freshly renovated apartment